The author of over 100 publications, she has published widely in academic journals and is among the most-cited researchers in the world. Her research has focused on the links between financial development, firm performance and economic development. Banking and financial crises, financial regulation, access to financial services and inclusion, as well as SME finance and entrepreneurship are among her areas of research. She has also created the Global Financial Development Report series and Global Findex financial inclusion database.
She has been the President of International Atlantic Economic Society (2013-14) and Director of Western Economic Association (2015-18) and serves on the editorial boards of professional journals. Prior to coming to the Bank, she was an Economist at the Federal Reserve Bank of Cleveland. She holds a Ph.D. and M.A. in economics from the Ohio State University.